AURA Devices Shipping & Returns policy updated on June 29th, 2020.
We offer free standard delivery on all orders from the USA. Deliveries to other destinations will be at your own cost. Exact costs are calculated at the checkout. AURA Strap delivery could be delayed due to high demand.
Deliveries take place Monday to Friday within local business hours and orders placed after 11 am PST are processed the next working day. All orders are processed and shipped within 24 hours.
Shipping times differ by destination:
—USA & Canada within 2-3 business days
—Rest of the World within 7-14 business days
As soon as your order leaves our warehouse, you will receive a shipping confirmation by email with your tracking number.
We offer free 30 day returns on all orders, as long as your item do not have significant signs of use and do not have visible damages. Here’s what you need to do:
Take a look at our Terms of Sales for more details.